privatewelldata / Guides / Bacteria (total coliform and E. coli)

What to do if bacteria are found in your well

Total coliforms mean your water might not be safe; E. coli means it is not safe to drink.

Why it matters
E. coli is a sign of contamination by sewage or animal waste. If a sample contains any E. coli, do not drink the water. [Health Canada]
US limit
Goal: zero total coliforms (EPA MCLG). [US EPA]
Canada limit
None detectable per 100 mL. [Health Canada]

1. Right away

  • If the lab found E. coli: until a retest comes back clean, use bottled or other safe water, or keep well water at a hard boil for a full minute before using it to drink, cook or brush teeth. [Health Canada],[Health Canada]
  • If only total coliforms were found, Health Canada says you can keep using the water while you wait for more results. [Health Canada]
  • If someone at home has stomach illness you think is linked to the water, talk to your doctor and your local health unit. [Health Canada]

2. Confirm with a second test

  • Test another sample as soon as possible. If it is clean, test a third to be sure. If the second or third confirms contamination, shock-disinfect the well. [Health Canada]

3. Find and fix the cause

  • Inspect the well: cap secure and watertight, vent screened, ground sloping away, at least 3 m of trimmed grass around it, no cracks or gaps around the casing. [Health Canada]

4. Shock chlorination

  • Use unscented household bleach (not pool or hot-tub products). Bypass softeners, filters and reverse-osmosis units. Turn off pump power before opening the well. [Health Canada],[CDC]
  • Pour in the bleach, recirculate with a garden hose for 30 minutes, run every tap until you smell chlorine, then let it sit 12 to 24 hours without using the water. [Health Canada]
  • Flush outdoors until the chlorine smell is gone, away from plants, septic systems and streams. Health Canada’s bleach amounts by well depth and diameter are in its guide. [Health Canada],[CDC]
  • If it is your first time, you can hire a licensed well contractor. [Health Canada]

5. Retest

  • Health Canada: sample after 48 hours; the treatment probably worked after 2 safe results in a row over 1 to 3 weeks; test once more after 3 to 4 months. CDC: wait at least 7 to 10 days, once all chlorine is gone. [Health Canada],[CDC]
  • If it keeps coming back, repeat the shock treatment, contact your health unit, and consider a certified UV system (NSF/ANSI 55 Class A, with a filter before it). [Health Canada]

Who to call

  • Who to call: in the US, contact your county or state health or environment agency (EPA lists them by state). In Canada, contact your local public health office or the provincial drinking-water authority. [US EPA],[CDC],[Health Canada]

Next

Certified labs · What should I test for? · Test costs · Salesperson checklist

Sources

General information, not medical advice.